Privacy Policy
Last Updated: December 13, 2025
1. Introduction
Turbo Express Tyres ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website turbotyre.ae or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via phone, email, or contact form
- Request a quote for services
- Subscribe to our newsletter
- Make a purchase or book a service
This information may include: name, email address, phone number, vehicle information, and service preferences.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We use Google Analytics, Google Ads, and other tracking technologies to collect this data.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Send you marketing and promotional communications (with your consent)
- Monitor and analyze usage and trends to improve our services
- Detect, prevent, and address technical issues and fraud
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Third-Party Services
We use third-party services that may collect information used to identify you:
- Google Analytics - for website analytics
- Google Ads - for advertising and conversion tracking
- Clixtell - for call tracking
- WhatsApp - for customer communication
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@turbotyre.ae
- Phone: +971 50 740 5423
- Address: Al Khabaisi, Deira, Dubai, UAE